Reference

judol Privacy Policy: What We Collect and Why

Our Privacy Policy covers every piece of information you share when you open an account, verify your phone number, or connect a local wallet such as DANA or…

Account & Identity DataDANA, OVO, GoPay, QRIS Payment RecordsDevice & Session LogsCookie & Tracking PreferencesData Retention Schedule

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Explore the Scope of Our Data Practices

judol Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with us, we collect the details needed to verify your identity and keep your account secure: your phone number, email address, and the wallet credentials you link for deposits via GoPay, QRIS, or a bank transfer to BCA, BRI, Mandiri, or BNI. We

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also collect transactional records each time a deposit or withdrawal is processed, so that payment receipts and status checks remain available to you in your account history. Technical data — including your device type, IP address, and session timestamps — is logged to detect unusual access
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patterns. How long we keep each category of data, and under what circumstances we may share it with payment processors or regulatory bodies, depends on local law. You can request a copy of what we hold at any time through the contact path listed in the
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Support section below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to correct, access, or delete the data we hold on your account, our support team handles Privacy Policy requests directly.

Live Chat Open the chat widget from your account dashboard, select 'Privacy & Data', and describe your request. Responses arrive within 24 hours for security-related data queries.

Email Support Send your Privacy Policy request to our data team via the email address shown in your account settings. Standard requests are acknowledged within 3 business days.

Account Settings Some data preferences — cookie consent, marketing opt-out, and linked wallet visibility — can be adjusted directly from the Privacy tab inside your account settings without contacting support.

HOW WE HANDLE DATA

Browse Our Data Security and Retention Practices

We apply consistent standards across account security, cookie management, payment-record storage, and data-access requests so that what is written in this Privacy Policy matches what actually happens when you use the platform.

Phone Verification Before Access

Your mobile number is verified via one-time code before account access is granted. We store only the verified number — not your full contact list or device contacts.

Payment Data Isolation

DANA, OVO, GoPay and QRIS wallet credentials are handled through encrypted channels and are never stored in plain text. Payment-processor tokens are held separately from your profile data.

Cookie Controls in Your Account

On your first session and from the Privacy tab in settings, you can accept, limit or decline non-essential cookies. Essential session cookies required for login cannot be turned off while you are signed in.

Retention Periods by Data Type

Account profile data is kept for the duration of your account plus a post-closure period where local law requires. Transaction logs for QRIS and bank transfer are retained per payment-processor obligations.

Who Receives Your Data

We share data only with the payment processors needed to complete your DANA or bank transfer transaction, and with regulatory bodies where local law permits or requires such disclosure.

Requesting Changes or Deletion

You may request correction or deletion of your account data via Live Chat or email. Deletion requests are processed where local law permits, and we will notify you of any legal hold that prevents full removal.

Common Questions About Privacy Policy on judol

The questions below come from real account holders who want to understand how their data is used, what rights they have, and how to act on those rights. If your question is not here, our support team handles Privacy Policy queries through Live Chat and email.

We collect your phone number, email address, and the wallet or bank details you provide during phone verification and payment setup — for example, your linked DANA or OVO account. Device and session data is also logged for security purposes.

Payment records from QRIS, GoPay, and bank transfers are used to process deposits and withdrawals, maintain your account transaction history, and comply with payment-processor obligations. They are not sold or shared for marketing purposes.

Yes. Submit a data-access request via Live Chat (select 'Privacy & Data') or the email address in your account settings. We aim to respond within 3 business days and will provide a structured summary of your account and payment records.

We share data only with payment processors needed to clear your DANA, OVO, GoPay, QRIS, or bank transfer transactions, and with regulatory bodies where local law requires it. No data is shared with advertising networks without your consent.

Minor details such as email address can be updated from the Account Settings page. For phone number changes or identity corrections, contact support via Live Chat — verification steps apply before any identity-linked data is changed.

Post-closure retention depends on local law. Transaction records tied to QRIS and bank transfers are held for the period required by payment-processor rules. You will receive a written notice of any retention obligation that prevents immediate deletion.

We notify you of material changes via the email address on your account before the updated policy takes effect. You can review the changes from the Privacy Policy page at judol.club and contact our data team with any questions before the change date.

judol Privacy Policy: What We Collect and Why

Reach Us About Your Privacy Rights

Browse Our Data Security and Retention Practices

Phone Verification Before Access

Payment Data Isolation

Cookie Controls in Your Account

Retention Periods by Data Type

Who Receives Your Data

Requesting Changes or Deletion

Common Questions About Privacy Policy on judol

01 What personal data does judol collect when I open an account?

02 How does judol use the payment data from my QRIS or GoPay transactions?

03 Can I see a copy of all the data judol holds on my account?

04 Does judol share my data with third parties, and which ones?

05 How do I update or correct inaccurate information in my judol account?

06 How long does judol keep my account data after I close my account?

07 What happens to my data if judol changes this Privacy Policy?

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