Reference

judol Terms and Conditions for Your Account

These Terms and Conditions set out what you agree to when you open and use your judol account, including how we handle deposits via DANA, OVO, GoPay and…

Applies to all account holdersCovers DANA, OVO, GoPay and QRISAccess depends on local lawUpdated when policy changesContact us for clarifications
judol judol Terms and Conditions for Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Support Our live chat team is available around the clock — if a clause in the Terms and Conditions is unclear or you need to confirm how a rule applies to your account, open a chat and a member of our team will respond within minutes.
Email Enquiries For written records of your Terms and Conditions queries, send us an email. We aim to reply within 24 hours and will confirm any policy clarification in writing so you have a clear reference for your account.
Account Help Desk If a specific clause affects your current account status — such as a payment receipt dispute or a wallet verification step — reach the help desk directly from the cashier page for a faster resolution path.
HOW WE HANDLE THIS

Open a Clear View of Our Practices

We built judol around transparency in account handling. Every policy decision — from how long we hold transaction data to how you can request account changes — is documented here and accessible…

Data Handling

We store only the account data we need to process your deposits and withdrawals. Transaction records tied to DANA, OVO, GoPay and QRIS payments are kept for the period required under applicable rules.

Cookie Policy

We use cookies to keep your session active between the lobby and the cashier page. You can manage cookie preferences from your browser settings; disabling certain cookies may affect how wallet status displays on mobile.

Account Security

Phone verification is required before account access is granted. If you suspect unauthorised activity on your judol account, contact live chat immediately — we can restrict access within minutes while we investigate.

Data Retention

Account and payment records are retained in line with the period set by applicable Indonesian rules. After that period, personal data not required for legal compliance is removed from active systems.

Policy Contact

To ask about a specific clause, dispute a term, or request a correction to your account data, use the email channel or live chat. We log every policy enquiry and respond with a written outcome.

Requesting Changes

You may request a correction to stored personal details from the account settings page. Changes to payment method linkages — such as swapping an OVO wallet for a QRIS code — follow the verification steps listed in the payment section of these terms.

Questions About These Terms Answered

Common questions from Indonesian account holders about the judol Terms and Conditions — covering account access, wallet rules, data rights and what to do when a clause is unclear.

The full Terms and Conditions are linked from the footer of every page on judol.club and from your account settings page. You can access them at any time without logging in.

Yes. All payment methods we support — including DANA, OVO, GoPay and QRIS — are covered under the payment section of our Terms and Conditions. Each deposit and withdrawal you make is subject to those rules.

We notify you before material changes take effect, through your registered phone or email. Minor administrative corrections may be made without prior notice, but we record and date every version update.

We retain transaction and identity data only as long as required under applicable Indonesian rules. You can request a summary of stored personal data by contacting our email support channel.

Send a written dispute via email or raise it through live chat. We log the enquiry, review the clause in question and provide a written response within 24 hours confirming our position or the correction we will apply.

Yes. Access to certain features and game categories depends on local law in your area of Indonesia. We recommend you confirm what is permitted where you are before opening your account or making a deposit.

From account settings, you can request corrections to stored details. Wallet linkage changes — for example switching from an OVO number to a QRIS code — require the verification steps described in the payment section of these terms. Players in Surabaya and Jakarta follow the same process.